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Ordering Information
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Shopping at our site is safe and secure because
all personal and credit card information is encrypted and
protected using the Secure Socket Layer Protocol (SSL) by
PayPal. By clicking the or
button
next to the item shown, your credit card and personal information
is transferred in encrypted form to PayPal. Barnacho uses PayPal for our payment processor. PayPal
accepts VISA, MasterCard, American Express, and Discover credit
and debit cards or you may transfer payment from your PayPal
account. PLEASE NOTE: In order to protect ourselves from
fraudulent orders, we ship ONLY to PayPal confirmed addresses.For
questions regarding PayPal, please click on the following
link:
https://www.paypal.com or https://www.paypal.com/help.
For more detailed information, please see our:
Privacy Policy.
You may also copy the inventory # and description
of the piece and mail this information with your personal
check in USD made out to N. Bernardine
(please be sure to include the shipping/insurance fee) to:
N. Bernardine
Barnacho
4333 Homer Avenue
Cincinnati, Ohio 45227
513-561-3057
bernardine3@bernardine.com
email for
special requests
or
call 513-561-3057 to discuss custom
order jewelry.
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ACCEPTABLE PAYMENT OPTIONS:
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1.
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Checks drawn on U.S. Banks made out to N. Bernardine
(allow 10 days for check to clear)
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2.
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PayPal is the method for purchasing your order. It
enables any individual or business with an email address
to securely send payments online. With a PayPal account,
you can choose to pay with your credit card, debit card,
bank account, or PayPal account balance for any purchase
you make. Your credit card and bank numbers are never
seen by the seller or merchant. Plus, you're 100% protected
against unauthorized payments sent from your account.
You must have a confirmed address in PayPal before we
can ship in order to protect us from fraudulent orders.
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3.
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PayPal - (Mastercard, Visa, American Express, Discover
or Bank transfer via your PayPal account.)
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**NOTE: We
ship only to customers in the United States and Canada
who have a Confirmed Address in PayPal. We do not currently
ship outside of the U.S. or Canada. We do not accept
international credit card orders. Shipments to Canada
may incur additional fees. Custom and duty fees are
the responsibility of the addressee.
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All prices are in U.S. Dollars. Additional charges
may apply for ring sizing or other adjustments on one-of-a-kind
items.
Every effort is made to avoid errors in pricing and product
information, but sometimes mistakes do happen. If a mistake
does occur, we reserve the right to correct it, and in our
sole discretion, to refuse or cancel any order placed for
that item at the incorrect price. Notification will be sent
within 2 business days to the email address listed on the
order. All prices listed on this site are in U.S. Dollars.
Note: Due to fluctuations in the gold and silver
markets, prices are subject to change without notice. Please
note that if you order an item that would incur a price increase
we will notify you by email or phone and request your approval
for the increase. If you do not approve the increase you may
cancel the order and receive a full refund. For more detailed
information about price increases, please see Gold
and Silver Market.
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All jewelry is GUARANTEED to be free from defects in craftsmanship
and materials on delivery. Should the jewelry fail,
and examination reveals it was due to negligence on my part
I will repair or replace the item at no additional cost.
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Non commissioned currently available
jewelry that is not created as a special or custom order may
be returned for REFUND, CREDIT or EXCHANGE within 7 days of
date received as long as the item is in its original, unused
condition, with no missing, broken, or exchanged stones and
the finish of both metal and stone(s) is unscratched and unmarred.
Call
before returning the item to obtain a return authorization
number, otherwise the package cannot be accepted. Any scratched,
altered, blemished, used/worn or broken items are not eligible
for a refund or exchange unless the damage occurred during
the original shipment, or unless the item(s) were flawed due
to our fabrication error. Original shipping charges
and credit card fees (if any) are not refundable.
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Custom order or commissioned jewelry.
Pieces that are created as a special order and/or custom
design, a custom order, or jewelry that requires modification
such as ring sizing or exchanging stones and is ordered on
a commission basis is not returnable. My guarantee is that
the piece will match the final design you approved including
the dimensions, type of stone(s) and metals (gold or silver).
Note that all handmade jewelry will differ slightly due to
the nature of the craft and may include minor variations in
the overall size of the piece(s) and/or minor differences
in the stone colors and shape.
Any standard item that is customized (ring sizing,
adding stones, changing stones, etc.) is not returnable for
refund.
For your security, if you wish to return a non commissioned/non
custom order, please return item(s) with an insured courier
(USPS Insured, FedEx, UPS) and retain your shipping receipt.
Barnacho is not responsible for item(s)
lost or damaged in transit.
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All items that are in stock will be shipped within one (1)
to five (5) days of payment confirmation. If an item is no
longer in stock, due to a previous sale, the customer will
be notified within two business days by email. Options for
ordering a similar item will be included in this email notice
and an alternative time frame will be suggested.
Custom/commission orders are usually delivered between two
to six weeks of order depending on material availability and
design considerations. A firm estimate of delivery will be
discussed at time of order.
All jewelry is shipped USPS Express Mail, insured, using
the U.S. Postal Service (USPS) and requires customer signature
on delivery. USPS Express Mail is normally received next day
with guaranteed delivery within two business days. If you
are not available to accept delivery the USPS will leave a
notice allowing you to have the package redelivered or to
pick it up at the post office.
If purchase is made with a credit card, shipment will be
made only to the address verified by PayPal. We do not ship
to P.O. Boxes, APOs or FPOs. Should you require shipment to
an alternative address for a gift or other reason, please
call or email for alternative solutions.
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SHIPPING /
INSURANCE
FEES:
Updated 10/01/2009 to reflect
current USPS postal rates.
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ORDER VALUE:
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USPS EXPRESS SHIPPING & INSURANCE
COST:
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$100.00
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$21.20
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$100.01- $200.00
$200.01- $500.00
$500.01- $1000.00
$1000.01- $1500.00
$1500.01 and up
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$21.95
$23.35
$24.75
$26.15
$1500.01 to 5,000.00 - $27.55 plus $1.40 for each $500
or fraction thereof over $1500.00
NOTE: Our shopping cart cannot correctly calculate
shipping and insurance costs on orders over $1500.00.
For any order exceeding $1500.00, an email will be sent
requesting approval of total shipping/insurance fees.
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Package Weight
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Up to 1 pound $19.50 + applicable insurance
fee.
Orders above 1 pound will be individually calculated.
An email will be sent requesting approval of total shipping/insurance
fees.
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These fees are based on the total amount and
weight of your order and are shipped USPS Express Mail,
insured, using the U.S. Postal Service (USPS). Customer
signature is required for delivery.
Shipment will be made only to the PayPal confirmed
address. Should you require shipment to an
alternative address for a gift or other reason, please
call
or email
for alternative solutions.
Please see **NOTE
above about credit card orders from outside the United
States.)
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I guarantee the craftsmanship and materials
of my jewelry and that all characterizations and descriptions
are accurate. If you decide you do not want the jewelry
after purchase, you may return it within one week (7 days
from date received) as long as the item has not been worn
and is returned in original condition (see
Return Policy). Only items in their original and
unused condition may be returned. The price, minus shipping
charges and credit card fees (if any), will be refunded gladly.
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to place orders immediately - or - to discuss custom
orders
call:
513-561-3057
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When sending an order by email
be sure to include full description
of item and inventory # and your daytime phone number.
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